Customer Service Specialist
Company: Patient Accounting Service Center, LLC
Location: Denison
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Shifts Vary Based upon business
need Monday-Friday 8:00am-5:00pm 9:00am-5:00pm 10:00am-7:00pm
Position Responsibilities Medical Collections Responding to
telephone inquiries (inbound/outbound), utilizing standard
procedures and scripts Gathering information, performing research
and resolving customer inquiries Communicate appropriate options
for resolution in a timely manner Inform customers/patients about
services available, and assess their needs Schedule work to ensure
accurate phone coverage, prioritize calls and escalate as required
Assist in planning and implementing department goals and make
recommendations to management to improve efficiency and
effectiveness Pay Rate 17.00 to 17.50 Bonus eligibility is up to
$500/qtr. Other duties as assigned Successful accomplishments and
primary accountabilities of this position will depend upon
establishing and maintaining effective working relationships with a
variety of people both inside and outside of the functional area.
Such people may include, but are not limited to: interdepartmental
leadership, education and development, the patient, client hospital
staff, government, insurance company representatives, vendors,
compliance, finance, decision support and contact management as
well as GetixHealth’ s officers, senior management and staff.
Education and Experience High school diploma or college degree from
an accredited college or university Two to five years industry
experience in medical revenue cycle management is required. Medical
experience, either practical or classroom knowledge needed. Proven
understanding of the medical revenue cycle. Demonstrated excellent
verbal, written and interpersonal communication skills.
Demonstrated knowledge of HIPAA rules and regulations. Attention to
detail Good attendance record Proven ability to work
collaboratively in a team environment Demonstrated ability to
perform work in alignment with company mission and values Proven PC
proficiency in MS Office Suite Applications Work Environment /
Physical Requirements Work environment is an office location. The
position requires the dexterity to operate office equipment such as
a personal computer, keyboard, mouse and telephone Occasional
lifting may be required up to 25 lbs. Must be able to sit for
extended periods of time with frequent bending and stooping
Additional Notes Must be able to work any 8 hr. shift, Monday –
Friday and occasional Saturdays This role profile is not intended
to be an exhaustive list of qualifications, skills, efforts,
duties, responsibilities or working conditions associated with the
position GetixHealth is an equal employment opportunity
employer.
Keywords: Patient Accounting Service Center, LLC, North Richland Hills , Customer Service Specialist, Administration, Clerical , Denison, Texas
