Business Logistics Coordinator - IV
Company: The Judge Group
Location: Fort Worth
Posted on: April 26, 2024
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Job Description:
This is an onsite position in Fort Worth, TXJOB DUTIES:
The contractor position will support the Supply Chain operations
for the ITTS (Inventory Trouble Ticket System) Investigation
team.
The ITTS team is responsible for the investigations and working on
resolution of carrier shipping, working closely with the fraud
teams or warehouse related issues to prevent negative customer
experiences or impacts to Company by identifying fraudulent claims,
carrier related issues, 3PL issues or systemic issues that are
driving a negative customer experience.
This will require collaborative engagement with our 3rd party
warehouses, carriers, and internal Supply Chain and IT
partners.
This role will be responsible for meeting daily service level
commitments of an average of 80 tickets resolved per day and is
responsible for their accuracy above all.MUST HAVE SKILLS:
--- Strong troubleshooting and problem-solving skills
--- Ability to work in a team environment, fostering engagement
from internal team members in order to achieve team goals.
--- Aggressive self-starter that can succeed working independently
in a highly dynamic environment.
--- Proven ability to organize conflicting priorities and optimize
customer impacting solutions .
--- Proficient with MS Word and Excel, Slack.DESIRED SKILLS:
--- Strong analytical and technical skills.
--- Strong verbal and written communication skills.LOGISTICS:
Shifts &Starting Times: Shifts between 8AM EST to 5PM PST.
We offer 7 days a week support to Customer Service Teams Mon -
Sunday potential schedule with a 40-hour work week.
Some overtime work may be required.
Contractor will be located in the Fort Worth office .
Site Fort Worth, TX
Keywords: The Judge Group, North Richland Hills , Business Logistics Coordinator - IV, Professions , Fort Worth, Texas
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