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Senior Specialist, Sales Support

Company: XPO Logistics
Location: North Richland Hills
Posted on: June 6, 2021

Job Description:

Logistics done differently.

At XPO Logistics, we're constantly looking for talented individuals at all levels, who can deliver the caliber of service our customers require. As the Senior Sales Support Specialist, you will provide support to strategic sales executives by monitoring territory and account trends, managing pricing agreement renewals and RFQs, and facilitating account onboarding. This is an opportunity to work with our customers directly, gain experience in the selling process and grow as a professional, ensuring a bright future for yourself and XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

  • Provide reports, statistical data and metrics to sales executives; alert sales regarding lost business, new opportunities, onboarding status, etc.
  • Perform pre-call preparation for sales executives
  • Maintain the customer account hierarchy structure
  • Coordinate with sales, operations, service and others as needed to support customer requirements
  • Support the bid management process by working with sales, the customer and pricing to provide bids for new business; manage the pricing agreement renewal process

What you need to succeed at XPO:

At a minimum, you'll need:

  • 2 years of experience in a customer-facing role such as sales, sales support, customer service, etc.

It'd be great if you also have:

  • Associate degree
  • Experience with Microsoft Office (Word, Excel, PowerPoint and Project)
  • Knowledge of general business practices related to sales, accounts payable, accounts receivable, procurement and logistics
  • Ability to prioritize work in line with department, territory and company goals
  • Excellent organizational, verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
  • Proven ability to coordinate multiple individuals (or teams) to reach a decision or goal

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth

Job Segment: Accounts Payable, Sales Support, Outside Sales, Accounts Receivable, Finance, Sales

Apply now "

Keywords: XPO Logistics, North Richland Hills , Senior Specialist, Sales Support, Other , North Richland Hills, Texas

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