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Receptionist Monday-Friday (8AM-5PM)

Company: Glenview Wellness And Rehabilitation Center
Location: North Richland Hills
Posted on: May 3, 2021

Job Description:

Glenview Wellness and Rehabilitation Center -Five Star FacilityBenefits available for Full Time employee'sJob type: Full TimeYour Job:Glenview Wellness is is a FANTASTIC Long-Term Care Facility.We are looking for FANTASTIC people like YOU to join our TEAM!What does success in Long-Term Care look like?YOU!We recognize that our five star rating comes from our driven and engage workforce!We serve our Residents daily with a Spirit of Excellence which is how ensure the highest quality outcomes! Don't be a stranger come apply! We accept walk-in interviews.7625 Glenview Dr, Richland Hills, TX 76180, USA or call at !Benefits:401(k)Dental insuranceHealth insuranceLife insuranceVision insuranceQualifications:High School diploma required.Profiency with Microsoft Office: Word, Excel, and Outlook.Possess Effective communication skills to maintain a positive relationship with residents, families and staff.RESPONSIBILITIES Meets and greets all new residents to facility; explains and orients residents to facility services such as telephone, cable, dietary preferences, laundry and activities. Resolves customer requests, questions and complaints; provides information to improve customer service. Serves as liaison between residents and other departments. Conducts inquiries on customer satisfaction; reports information using recommended tools and forms. Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved Coordinate discharge planning with resident, family, rehab, nursing, referrals to agencies. Arranges for consults for residents annually or as needed. Serves as role model to foster superb customer service. Assists the center in ensuring adherence to Federal and State regulations including participating in survey process and the correction of deficiencies. Completes clerical work for administrative and facility personnel; Opens, delivers, and forwards mail; Transcribes materials; Records appointments and meetings for administrative staff; Files necessary documents; Answers telephone and directs caller to correct station; Refers to nursing home directory to ascertain station number of persons requested; Takes messages for staff members; Answers questions of callers according to nursing home policy; Answers routine correspondence. Alerts specified individuals and agencies in case of emergencies; Assembles material for reports and questionnaires. Announces notifications over public address system. Updates resident directory including resident's names, room locations, and telephone extensions. Arranges for service of office equipment. Other duties, responsibilities and activities as assigned by supervisor- petty cash, AR/collections, resident trust fund, petty cash, renewals, and other. Supports business office functions as needed; Receives payments for services rendered and records amount received; Distributes petty cash and makes change; Prepares and distributes receipts for monies received. Passes out and collects employment applications. Other duties, responsibilities and activities may change or assigned at any time with or without Jobble

Keywords: Glenview Wellness And Rehabilitation Center, North Richland Hills , Receptionist Monday-Friday (8AM-5PM), Other , North Richland Hills, Texas

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