Clinical Education Specialist
Company: Global Medical Response
Location: Princeton
Posted on: April 24, 2024
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Job Description:
Job Description Summary : We invite you to join a team of highly
skilled emergency medical professionals! Our mission of providing
care to the world at a moment's notice is at the heart of
everything we do. We are caregivers, first and foremost and we will
be there when you need us. With more than 38,000 employees, Global
Medical Response teams deliver compassionate, quality medical care,
primarily in the areas of emergency and patient relocation services
around the world. We provide end-to-end medical transportation as
well as fire services, integrated healthcare solutions and disaster
response. JOB SUMMARY Under general direction, oversees Clinical
and Education Services activities for the local service area.
Represents GMR to local committees, medical and training
institutions, and other related agencies. Responsible for the
creation, implementation, and tracking of education programs.
Participates in Quality Assurance/Quality Improvement (QA/QI) data
collection and analysis. ESSENTIAL FUNCTIONS/DUTIES * Assist in
recruitment through involvement in area EMS classes and career
days. * Assist in the development of an orientation program and a
system of continuing education. * Actively participate in and/or
develop a process for the evaluation and/or selection of equipment.
* Develop education process to include course objectives,
examinations and manuals for use as lesson plans. * Conduct
orientation classes, certification classes to include
ACLS/PALS/CPR/EMT Skills. Instructor certification to be obtained
within 6 months of hire. * Work with local physician advisory
groups. * Participate in clinical aspects of problem resolution. *
Oversee any clinical requirements related to contracts, agreements,
etc. * Track and review events in response to complaints and/or
compliments relating to medical performance. * Conduct clinical
quality assurance investigations immediately upon receiving
information regarding a possible protocol or standard of care
violation. In most cases, investigation should be completed within
72 hours of initial report. Document findings in writing. Provide
timely briefings to the Regional Director and Medical Director on
incidents and investigations, as appropriate. * Identify, develop,
and implement quality improvement (QI) programs. In order to assure
clinical excellence, programs should include, but are not limited
to, proactive and retrospective elements of QI concerning clinical
call reviews, chart reviews, and trend analysis for both individual
and group clinical performance. Such programs should drive the
continuing education (CE) process and related coursed offered to
field personnel. * Responsible for the Field Training Officers
(FTO's). This includes, but is not limited to, leading the
selection process of FTO's; the monitoring and directing of the FTO
program; assisting with development of FTO guidelines and
procedures; and coordinating the Lead FTO's. * Represent GMR with
local EMS education programs and assure integration with internship
and preceptor needs. * Serve as a clinical resource for field and
management personnel. * Assist in the creation/revision of medical
policy. * Oversee clinical aspects of field performance. *
Represent the Manager of Clinical and Education Services. * Conduct
clinical call reviews and investigations. * Schedule continuing
education programs pertinent to field education needs. * Work with
other CES Coordinators to assure standardization of CES programs
throughout the service areas. * Reviews completed patient care
reports for accuracy. * Design, implement, and review utilization
management plans. * Evaluate statistics regarding Medicare,
Medicaid, and other billing for review of problem areas. * Provide
clinical support for documentation and billing personnel. *
Participate in appeals processes from a clinical perspective. *
Assist in planning and monitoring managed care utilization review.
* Adhere to all company policies and procedures. * Adherence to and
compliance with information systems security is everyone's
responsibility. It is the responsibility of every computer user to:
Know and follow Information Systems security policies and
procedures. Attend Information Systems security training, when
offered. Report information systems security problems. * Perform
other duties as assigned QUALIFICATIONS Experience: * Minimum 3
years experience in the direct delivery of pre-hospital care. *
Minimum 1 year experience as a Field Training Officer Education: *
High School diploma or equivalent Skills: * Effective oral,
written, and interpersonal communication skills * Basic Microsoft
knowledge * Basic Knowledge of Quality Improvement concepts and
principles Credentials/Licenses: * All Current Paramedic
Certifications * BLS Instructor * ACLS Instructor * PALS Instructor
- Job Description : WORKING CONDITIONS AND MENTAL/PHYSICAL
REQUIREMENTS
Working Conditions:
* This position requires driving an emergency vehicle throughout
shifts of varying durations (up to 24 hours), use of stretchers,
ventilators and other medical equipment; walking on uneven or
slippery ground depending on the location in which the transport
occurs; exposure to red lights and sirens on ambulance and other
emergency responder vehicles; exposure to various weather
conditions; exposure to dust, gas, fumes or chemicals due to idling
ambulances or when responding to calls; working at heights and/or
in confined spaces, depending on the call; and potential for
exposure to blood-borne pathogens, known and unknown medical
conditions (protective precautions are required).
Physical Demands:
* This position requires mostly field work staffing and riding in
an ambulance, involving frequent sitting, walking, standing,
bending, and moderate squatting, crouching, kneeling, twisting,
crawling and climbing, and working in awkward positions when moving
patients from all types of locations and within the emergency
vehicle. It requires frequent lifting of up to 100 lbs. This
position will be required to perform various lifts and transfers of
patients who may require the use of one or more of the following
items: stretcher or backboard, stair chair, neonate isolet, and
possibly a two person manual transfer. This position will require
partnering with another EMT to lift, carry, push, pull, maneuver,
balance and transfer from one surface to another a body weight of
up to 300lbs, and additional equipment weight. This position
requires manual dexterity of frequent simple and power grasping of
both hands, moderate use of fine manipulation with both hands, and
frequent pushing and pulling and reaching above and below shoulder
level. This position also requires frequent use of foot controls
when driving the emergency vehicle, utilizing stretchers, or
operating other medical equipment with foot controls.
* Hearing: Must be able to hear and understand information provided
by patients, family or bystanders; must be able to hear breath
sounds and accurately determine auscultated blood pressures; must
be able to differentiate separate conversations in active,
distracting environments; must be able to hear and understand radio
traffic when responding with lights and sirens.
* Speech: Must be able to speak and enunciate clearly and at a
level audible to others in loud conditions, must be able to speak
clearly in stressful situations, must be able to verbally
communicate with patients, families and other emergency
personnel.
* Vision: Requires ability to identify and distinguish colors,
clear vision at 20 inches or less (close vision) and clear vision
at 20 feet or more (distant vision), peripheral and depth vision,
as well as ability to adjust focus.
Mental Requirements:
* Must be able to analyze many variables and choose the most
effective course of action for responding to calls, treatment and
transportation of patients, and interaction with family members,
facility personnel, and others. Must be able to handle novel and
diverse work problems on a daily basis, including high pressure
trauma scenes. Personal maturity and sound judgment are important
attributes.
* Must be able to relate, communicate and interact with people at
all levels within the Company and at customer facilities, as well
as with people of diverse backgrounds, age levels ranging from
infant to senior, disparate levels of comprehension, and
potentially dealing with confused and agitated patients or family
members.
* Requires ability to analyze, evaluate, compare, and compile
information, and the ability to coordinate, communicate, and
instruct.
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
* Patient Care - We continually earn the privilege to care for our
patients. It is at the forefront of everything we do.
* One Team - We respect each other and achieve together what no
individual can alone.
* Innovation - We are driven to develop solutions that inspire
progress.
* Vigilance - We will never waver in our commitment to safety and
preparedness in the fulfillment of our duties.
* Ownership - We are accountable for what we do and take pride in
how we do it.
* Citizenship - We are dedicated to being good stewards in the
communities we serve.
REPORTING RELATIONSHIPS
Reports to:
Interrelationships:
If your passion is cresting programs to help the next generation of
EMS professionals develope, apply today!
EEO Statement
Global Medical Response and its family of companies are an Equal
Opportunity Employer, which includes supporting veterans and
providing for individuals with a disability.
Keywords: Global Medical Response, North Richland Hills , Clinical Education Specialist, Education / Teaching , Princeton, Texas
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